Privacy Policy

Effective Date: July 12, 2025

App Name: Prime Laundry

Developer: 3G Solutions, Ashish Makwana

1. Introduction

Welcome to Prime Laundry. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information:
  • Name
  • Phone number
  • Email address
  • Pickup and delivery address
  • Payment details (via third-party payment gateways)
• Device Information:
  • Device type, model, and operating system
  • IP address
  • App usage data and crash logs
• Location Information:
  • With your permission, we may collect your location for pickup and delivery services.

3. How We Use Your Information

We use your information to:

• Provide and manage laundry pickup and delivery services
• Communicate order status and support messages
• Improve app performance and user experience
• Process payments via secure third-party services
• Send notifications and offers (if opted in)

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers for delivery and logistics
• Payment processors (e.g., Razorpay, PayPal)
• Legal authorities if required by law

5. Data Retention

We retain your information for as long as your account is active or as needed to fulfill the purposes described in this policy. You may request deletion by contacting us at the email below.

6. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

7. Children’s Privacy

Prime Laundry is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

Our app may contain links to third-party websites or use third-party SDKs. We are not responsible for the privacy practices of these third parties.

9. Your Privacy Rights

You may access, correct, or delete your personal information by contacting us. You can also opt out of promotional messages at any time.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@3gsolutions.info
• Phone: +91‑9302440001
• Address: MIG‑35, Kavita Nagar, Gali No‑5, Geetanjali Colony, Shankar Nagar